Reviews

Just brought in my GMC Acadia in for the 5K mile oil change. To my surprise I was informed the oil cap had not been reinstalled after my previous oil change event. My service writer (Shelby) ordered a new cap and the service manager (Geoff) replaced it 2 days later. Service manager asked me to return at 1K miles to recheck everything. I really appreciate everyone's honesty and due diligence!!

It was a pleasant experience. That is how I rate auto buying.

Very efficient

Had a very simple problem that could have been fixed in two hours. They kept my truck for seven days, and never once called to update me. I had to call each day and receive some sort of vague answer that it might be ready the next day. Very very poor customer service

Email irritation: After replacing the battery the clock was not reset to Daylight Saving time. Kudos: Service worked me in unannounced plus accomplished an oil change/filter/rotate !

Everyone in the service department was great, helpful, and seemed to care about me and my car. Randall kept me updated on what was happening with my car while I waited on site. There is no question that I would come to this dealership next time my car needs service again. It was worth the drive out to Marble Falls!

Friendly, set proper expectations and service was quick given I was a drop in without an appointment.

Jeff Harper and Geoff McElroy were very helpful in receiving my vehicle from being repaired in Blythe, California. They had the diagnostics checked and made sure it was ready to go. Shelby was most helpful in getting my car serviced.

Excellent service

Geoff and the team at Chevy/Buick Marble Falls are second to none. Another flawless service! I will be back!